Wyncke & Crosse ingredients, products and labels have been approved by Health Canada but any statements and claims made by Wyncke & Crosse have not been elevated by Health Canada or the Federal Drug Administration (FDA). They do, however, follow scientific evidence and production best practices. Public health related government bodies have been notified of the ingredients we use to ensure all properties are legal, approved and safe elements.
It is strongly advised that a patch test be conducted prior to regular use of any Wyncke & Crosse product. Place a small amount of the product on the inside of your elbow and monitor results for 24 hours. If a reaction occurs DO NOT USE.
Pregnant and lactating women should follow the advice of their physician before using any product that contains essential oils.
We are happy to offer hypoallergenic goods from selected products where possible.
PRIVACY POLICY
The Wyncke & Crosse website and the technologies used to transmit your order are protected by technical and organizational security measures to protect your assets and data from everyday security threats through White Glove Website Security. When you place an order online with Wyncke & Crosse, the connection that transmits your data is secured through SSL 256-bit encryption technology.
OUR SECURITY POLICY
Since our beginnings in e-commerce and e-education, we have never sold or traded any of our customer information. We act in compliance with the privacy legislation of Canada.
We currently use Stripe to process credit cards online. Immediately after you place an online order with Wyncke & Crosse, only two authorized employees have access to your order, and they will promptly print out your order for further processing in our offices. Your credit card number is transmitted directly to the Stripe payment gateway. Your credit card number is not visible to any Wyncke & Crosse employee throughout the entire order process. For questions about Stripe’s privacy practices please see: https://stripe.com/privacy.
For orders placed directly with our Customer Service Team, your credit card data may be available from the moment of collection to the moment of authorization. All hard copy orders that have been printed, processed, and shipped are further filed in a secure and protected (locked) environment, and then they are shredded after a predetermined time. For certain Terms (resale/wholesale) customers, this Security Policy may be subject to other applicable policies and practices relating to your specific relationship with Wyncke & Crosse; please refer to your agreement paperwork for specific terms contained therein.
No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). We do, however, store contact information (excluding financial information) on password protected e-files and take the utmost caution to ensure its privacy.
OUR PRIVACY POLICY
Since our start in January 2013, Wyncke & Crosse has never sacrificed our customers’ personal information for the purpose of extending marketing relationships with outside firms. We have never sold, traded, or rented our mailing list or customer information. We make the decision to protect your privacy because that’s how we want to be treated. It’s just the right thing to do.
With regard to your online privacy, we collect the following pieces of information:
We monitor our web logs by employing the use of “stat counters.” These assist us in determining possible page incompatibilities, dead links, and the most useful pages to our customers, and they help us create richer content. We do not store information about you, but rather we track information on the performance of our website, and the only identifiable information recorded is your computer’s IP address.
When you interact with our system, we store cookies in your browser that allow us to associate carts and checkouts with your shopping sessions. This information is used to improve your online shopping experience and personalize the content for the emails you receive from us, and it may impact the advertisements you see when visiting other websites. These cookies do not collect your personal information such as name, address, or billing information.
CHANGES TO POLICY
We reserve the right to amend these Security and Privacy Policies at any time in order to address future developments of our business or changes in industry or legal trends. We will post the revised Policies on our website. Any changes will become effective upon the posting of the revised Online Privacy Policy on the website.
Our promise to you is that we will never sell or trade your information. We do not sell your buying habits. Every bit of information you have given to us stays safely with us and our trusted third-party partners—period.
